Before You Arrive

Take a little time to consider what it is that you would like from your time here. This may be some emotional restoring such as coming to terms with loss or something physical such as relief from arthritic pain. It may be more integrated with your inner self, perhaps a desire to live in more harmony with who you are or maybe just to give yourself some time and space to simply be. The more you are able to let us know about yourself the more we can tailor something to suit you.

During Your Time Here

Keep in mind your intention for your visit and know that we are here to support you. During your relaxation time we like to give you space but want you to know if there’s anything we can do please let us know. We can suggest individual relaxations that will suit you, just ask. During your treatment please let your therapist know how your feeling, if you are too hot or cold or if the pressure needs adjusting, this is your time and your comfort is our greatest concern. With all treatments we recommend drinking water regularly, this will support your body to process your treatment and receive maximum effect.

Complimentary Facilities and Services

Use of the Relaxation Area, hot beverages and pure orange juice.

Your Treatment Time

We recommend you arrive in the spa 15 minutes prior to your scheduled treatment time so you have time to change if needed and register.

Cancellation Notice

In the event that you need to cancel your appointment, please give us 48 hours’ notice. You may be charged for your treatment cost for cancellations made with less then 48 hours’ notice.

Minimum Age

To book in for a private treatment you must be a minimum of 16 years old. Anyone under 16 can have certain treatments subject to prior arrangements as long as he or she is accompanied by a guardian for the duration of the service.

Health Conditions and Pregnancy

We embrace treating health imbalances and pregnancy as a normal part of life. With a confident understanding of the effects our treatments have on the human body, we are able to create bespoke treatments for anyone. Please contact us to discuss your individual needs.

Satisfaction Guarantee Policy

We pride ourselves on enriching the lives of all our guests with premium treatments that nurture wellness on every level. We welcome all your comments and encourage you to share your treatment experience with the Spa Manager.

Spa at Home

Relaxation is achieved through daily practice. Your therapist will be happy to recommend a home care regime to continue your treatment at home.

Availabilty of Treatments, Services and Facilities

All treatments, services and facilities are subject to availability. Certain promotional treatments are only available during limited periods. Whilst every effort is made to ensure the full availability of spa services, unforeseen circumstances may result in some of them being unavailable at short notice.

The House of Beauty has been fitted out with the most up-to-date airconditioning system, so as to ensure a comfortable experience for all our guests.